OUR MISSION

Information Technology is student-centered and dedicated to delivering customer-centric and data informed technology services to faculty, staff, and students, in support of the university’s mission.

OUR VISION

Information Technology will be known for:

  • Providing world-class customer service
  • Being a trusted and effective business partner that provides solutions based on fact-based and data-driven methodologies
  • Effective project management
  • Understanding and quickly responding to student needs to positively impact student success
  • Driving continuous improvement and optimization of all university processes
  • Providing secure, reliable, quick, and easy access to information

 
OUR VALUES AND PHILOSOPHIES

  • People: Information Technology endeavors to provide the highest quality of service by being innovative, flexible, and proactive. Furthermore, we support the ongoing growth and development of our students, faculty, and staff.
  • Respect: Information Technology treats people, organizations, and the community at large with dignity, regardless of background, abilities, or beliefs. Information Technology strives to listen to and fully understand the needs of our diverse campus community.
  • Honesty: Information Technology faculty and staff are sincere and genuine, engaging in a manner that builds mutual trust and approachability.
  • Cooperation: Information Technology promotes an environment of working together to achieve common goals.
  • Collaboration: Information Technology fosters a culture of mutual assistance, working with the university community toward the best solutions and outcomes.
  • Communication: Information Technology facilitates transparency and the free exchange of information and ideas within itself and the Buffalo State community.
  • Integrity: Information Technology faculty and staff exhibit professionalism within their careers. They excel and outperform within their fields of expertise, enabling them to lead Buffalo State toward new technologies and educational practices.
  • Empowerment: Information Technology has confidence in the ability of its members to make decisions that best benefit the university community, while staying true to our values.
  • Innovation: Information Technology accepts the challenges of new methods, ideas, and technology to advance the Buffalo State experience.