The Process Improvement Team originated as an ad hoc, fluid group of engaged professionals within Information Technology. The group’s objective is to review requests to determine whether there is a way to use existing resources to support the need. This group makes use of expertise from all areas of Information Technology, is facilitated by Katie Malik, Assistant to the CIO/VP for Enrollment Management, Marketing and Communication, and under the oversight of Carolyn Krupp, Director of Technology Planning and Outreach.
PIT (Process Improvement Team) a diverse campus collaborative effort dedicated to process improvement by utilizing existing resources (let's try to use what we have first) and expertise with a holistic approach to incrementally make lasting impacts on campus success.
Through the creative ideas and unique talents of each employee, PIT will provide consultation, problem identification and potential solutions; changes that have various levels of impact.
We strive to create a fun atmosphere conducive to process improvement and resource utilization.
PIT is a platform that encourages professional development and nurtures leadership opportunities.
PIT is a collaborative team dedicated to identifying practical solutions to everyday campus issues.
Buffalo State • 1300 Elmwood Avenue • Buffalo, New York 14222
IT Help Desk: (716) 878-HELP (4357) • CIO's Phone: (716) 878-3694 • Fax: (716) 878-3134