The IT Help Desk is the first point of contact for technical assistance on campus. We have a kind and courteous staff on hand to support the computing needs of faculty, staff and students. If the Support Desk isn't able to resolve your problem or request at first contact, an incident or service request will be submitted to have the problem/request directed to the appropriate group.
Please Note The Support Desk only supports campus owned equipment and software.
There are a number of ways to contact the IT Help Desk for technical assistance:
Phone: 716-878-HELP (4357)
Location: Bulger Communication Center, Room 200
Job Opportunities Complete our online application
Monday - Thursday 8:30am-8:00pm
Monday - Friday 8:30am-5:00pm
Please Note During non-business hours, you can e-mail the IT Help Desk or leave voicemail.
We'll respond to your problem/request when we reopen the following business day.
The IT Help Desk is now located in Room 200, Bulger Communication Center.
We will remain here until the Butler Library renovation is completed (about 2 years).